Contact areaContact area Contact area
Service-Telephone
0331 89 89 89
Our Sort code and BIC
Sort code16050000
BICWELADED1PMB

Contact

Always here for you

Luisenplatz Potsdam, Blick auf das Brandenburger Tor

Contact

Always here for you

Our online banking service is available 24/7. However, there are also a number of other ways to get in touch with your Sparkasse.

How can we help?

Have you checked whether the answer to your question is covered by our Service Centre help section?

Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.

Your local Sparkasse

Find directions to your local Sparkasse.

Contact form

Send us a message by email and we’ll get back to you as quickly as possible.

24/7 emergency hotline for reporting lost or stolen cards

24/7 emergency hotline for reporting lost or stolen cards – in Germany

116 116*

Mon-Sun: 00:00 - 24:00

Emergency hotline for reporting lost or stolen cards – International

+49 30 4050-4050**

Mon-Sun: 00:00 - 24:00

* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply

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